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CFPB helping consumers claim their Economic Impact Payment

As a result of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, consumers started to see some financial relief through Economic Impact Payments (EIP) issued by the Internal Revenue Service (IRS). However, millions of individuals who do not normally file income taxes are entitled to EIP. These individuals have until October 15, 2020 to enter their information in the IRS Non-Filers Tool to receive their payment. 

The Consumer Financial Protection Bureau (CFPB) just released the guide Helping Consumers Claim the Economic Impact Payment: A guide for intermediary organizations. The guide contains step-by-step information for direct service and community organizations frontline staff on how to:

  • Discuss the EIP with clients;

  • Determine if clients need to take action; and

  • Support clients with what to expect and how to troubleshoot common issues or address scenarios such as not having a permanent address

The CFPB will offer two webinars on Helping Consumers Claim the Economic Impact Payment: A guide for intermediary organizations.

  • Thursday, September 3, 2020, 3:00 PM – 4:30 PM EST. Register here.

  • Thursday, September 8, 3:00 PM – 4:30 PM EST. Register here.

Read CFPB’s original blog post to learn more.

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